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Returns & Exchanges
This isn't a problem. If you need to change size or colour or design, or just fancy a refund, its all cool. I can sort all of this out for you.
When returning an item it must arrive with us in it’s original condition. Wearing it down the pub on a Friday night out, getting it covered in Guinness and setting light to it via a badly rolled reefer, then returning it on Monday, is understandable, but not allowed by the karma pixies who govern our lives. And we don't want to upset the karma pixies now, do we?
If your item is in any way faulty then please contact me immediately, send a photo of the issue and I will get a replacement organised. You won't have to send it back to us. For clarity, the concept of faulty does not include stains from a lamb dhansak you have spilled down yourself after consuming 8 pints of lager.
Before making a return, please email me firstname.lastname@example.org with your order number, tell me what you're sending back and what you want to happen - a refund, or a different size/colour/design. I can then make it happen because I am all powerful, can change my clothes in a phone box and wear my underpants on the outside. Possibly.
You will always be dealing with me, Johnny, because DJTees is so small and niche that I do all admin. Don't worry, I don't bite, or at least not unless you are a sausage. I do bite sausages.
All returns or exchanges should be sent to:
Shirt Monkey - DJTEES
If you'd love a t-shirt but are totally skint, drop me a line and I'll see what I can do.
We print everything to order and don't hold any stock of anything. That would be mad when you've got over 3000 designs! Almost all orders are printed within 2 working days (this doesn't include weekends and public holidays), occasionally as long as 4 days if we have run out of a size or colour t-shirt and stock is delayed in arriving.
We send everything by regular Air Mail which cannot be tracked but is far more reliable than a far more expensive courier service.
EU CUSTOMERS PLEASE NOTE: From 1st July 2021, EU-based customers might have to pay local rate VAT on their order before delivery.
Please do not order unless you are prepared to pay the VAT