Teesside Outsiders

Returns & Exchanges

If you need to change size or colour or design, or just fancy a refund, it’s all cool. I can sort all of this out for you. 

But, as of 8th Jan 2024 we have had to introduce a handling fee of £5 for returns, which will be deducted from your refund.
All our shirts are printed to order, so it means we have a lot of wasted stock when we make a size exchange, or if someone orders two sizes in order to return one.
Please note, you will also need to pay your own return shipping. 

So before ordering - please measure your size and choose correctly -  see size chart 

When returning an item it must arrive with us in it’s original condition. Wearing it down the pub on a Friday night out, getting it covered in Guinness and setting light to it via a badly rolled reefer, then returning it on Monday, is understandable, but not allowed by the karma pixies who govern our lives. And we don't want to upset the karma pixies now, do we? 

If your item is in any way faulty then please contact me immediately, send a photo of the issue and I will get a replacement organised. For clarity, the concept of faulty does not include stains from a lamb dhansak you have spilled down yourself after consuming 8 pints of lager.  For faulty items there will be no return fee.

Before making a return, please email me boss@djtees.com with your order number, and what you want to happen - a refund, or a different size/colour/design. I can then make it happen because I am all powerful, can change my clothes in a phone box and can fire spider webs from places I didn't know I even had. Possibly.

You will always be dealing with me, Johnny, because DJTees is so small and niche that I do all admin. Don't worry, I don't bite, or at least not unless you are a sausage. I do bite sausages.

If you'd love a t-shirt but are totally skint, drop me a line and I'll see what I can do. 

SHIPPING 

We print everything to order and don't hold any stock of anything. That would be mad. Almost all orders are printed within 2 or 3 working days (this doesn't include weekends and public holidays), occasionally as long as 4 days if we have run out of a size or colour t-shirt and stock is delayed in arriving.  

 See shipping details here >

 EU CUSTOMERS PLEASE NOTE: EU-based customers might have to pay local rate VAT on their order before delivery.

Please do not order unless you are prepared to pay the VAT